Terms and conditions

Created by Laura is a sewing business based in Rochester, NY. I primarily sell items for small pets such as guinea pigs, hedgehogs, rabbits and rats. I also offer various bags and blankets. Customization is available.  You can also find us on etsy.com.

Shipping

Shipping is calculated at checkout and is based on weight. You can choose between shipping options at checkout. I ship worldwide. Most items are made to order. It may take up to 2 weeks to for your item to ship depending on the complexity of your order.

Custom items

I welcome custom orders. Do not feel limited to what you see on the website and feel free to use your imagination. Send a custom item request and we can discuss your needs. I will give you a price quote and send you an invoice. Once payment is received your item will go into production and I will keep you informed of your item’s progress. It can take up to 2 weeks for a custom item to ship.

Payment methods

I accept PayPal online and local customers may pay with cash or credit card.

Wholesale

Created by Laura is an approved etsy wholesale seller. Bulk discounts are generally available at $400 retail. Wholesale orders may take up to 2 weeks to ship depending on the size of the order. I will keep you informed of any issues regarding your wholesale order.

Returns

Please contact me if you have an issue with your order.

Returns are accepted within 30 days. Buyer must pay return shipping.

Items must be returned in resalable condition to be eligible for refund.

There are no returns on custom items.